Manuka Store Natural Dietary Health & Wellbeing Products from New Zealand
Terms and Conditions of Ecommerce
This ecommerce web site is owned and operated by Manuka Store as the dietary health and well being division of Inergy Systems Ltd. We are committed to outstanding service and supply of our products, many of which are only available through Manuka Store. We supply Manuka honey and other Manuka products which are eco-friendly and organically produced in New Zealand.
If you have any suggestions or comments please use our contact details below.
15 Goodwood Way Cepen Park South
Chippenham Wiltshire, SN14 0SX United Kingdom
UK: 01249 659079 Mob/Whatsap: 07711 271487 International : +44(0)1249 659079
Manuka Store, Dietary Health and Wellbeing division of Inergy Systems Ltd,
Incorporated Company no: 6269752 (2007)
UK Registered office: Manuka Store, Kensington, London SW7
Copyright: All rights are reserved for Manuka Store, Division of Inergy Systems Ltd Registered 2007
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa and MasterCard and Paypal payments. We do not charge for any item until it is ready to ship. Back-ordered items are not charged until they are ready to be shipped. If you do not wish to pay online you are welcome to call us and we will send our bank details for payment of stock following our invoice. This particularly applies to orders where we can offer discounts on larger orders.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping and Delivery
Details are defined with our stock details on the respective website pages.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Currently VAT is not payable which inherently saves our clients 20% on all purchases.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using latest encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
All of our products come with a guarantee provided by our New Zealand producers
Reaching Us If you need to contact us call us on 01249 659079 or email email@example.com
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
In the unlikely event that any of our products are damaged let us know by email or telephone and quoting the order number supplied to you within 24 hours of confirmed delivery. Your products to be replaced will be sent to you within 7 days following return of products to our UK office or to producers subject to quantity. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault.
Any goods returned should be in saleable condition with no seals broken.
These terms apply to your order although we may need to revise our terms and conditions in accordance our company requirements or in response to changes in online trading laws
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.